Contact us

We are a small team and we read every message.

Orders and general questions

Delivery, payments, your account, or anything about the site.

[contact]

Selling to us

Questions about a quote, a parcel you have sent, or a payout.

[contact]

Before you email

  • For an order, include your order number (it starts with SW) - it is in your confirmation email and under My orders.
  • For a sale, include your sell reference (it starts with SWI) - you will find it under My sales.
  • If a parcel is on its way to us, include the courier tracking number.

Looking for how buying or selling works? The how it works section and our collector guides answer most questions.